Complete Guide to MCA’s Change Request Form (CRF) – How to Update Email ID and Other Details on MCA V3 Portal

By Sumeet Agrawal | Updated on April 11, 2025 | 14 min read

Introduction

Many professionals and businesses today find themselves stuck when trying to update vital company details on the MCA V3 portal, such as an incorrect email ID, outdated registered address, or changes ordered by a court. In many such cases, there is no prescribed form available, leading to compliance delays.

To address these edge scenarios, the Ministry of Corporate Affairs (MCA) introduced the Change Request Form (CRF) on February 19, 2024. This digital-only facility offers companies a structured mechanism to correct or update details in the MCA records where no standard e-form exists.

In this comprehensive article, we’ll explain:

• When the CRF should be used
• How to file it
• A format of what information is typically required
• Real examples and workarounds
• Its review process and limitations

What is the Change Request Form (CRF)?

The CRF is a web-based filing utility on the MCA V3 portal designed for exceptional compliance cases. It allows companies to:

• Correct errors in company Master Data,
• Comply with tribunal/court directives,
• Update certain details where no MCA form exists.

When Can the CRF Be Used?

The MCA has identified two primary cases for CRF usage:

✅ 1. Correction of Master Data

You may use CRF to fix:

• Incorrect email ID or registered office address
• Typographical errors in Company Name or CIN
• Mistakes in date of incorporation, AGM date
• Inaccurate RoC jurisdiction or classification details

✅ 2. Compliance with Court or Tribunal Orders

The CRF helps enforce:

• NCLT/NCLAT or High Court rulings (e.g., mergers, share capital change)
• Tribunal-directed alterations where no standard form applies

Unconventional Real-World Use Cases

🔁 Email ID Update When MCA Account Doesn’t Exist

If your company’s email on MCA is wrong and no login credentials are accessible:

• ✅ Create a new MCA user ID for Company using the correct email
• ✅ This process is currently working (as of April 2025)

Typical Format of the CRF: What Does It Include?

✉️ Note: The actual CRF is dynamic and may show or hide fields depending on the type of request.

✅ Step-by-Step Process to File CRF on MCA V3 Portal

🔹 Step 1: Log in to MCA V3 Portal

• Visit https://www.mca.gov.in
• Click on Login at the top-right corner.
• Log in using:
• Company user ID (if available), or
• Professional ID (for CA, CS, CMA) if authorized by the company.

🔹 Step 2: Navigate to ‘Change Request Form (CRF)’

• Go to the MCA Services tab.
• Select Company Forms or LLP Forms based on your entity type.
• Click on Change Request Form (CRF) from the form list.

🔹 Step 3: Select Type of Request

• Choose one of the two CRF purposes:
1. Correction in Master Data
2. Implementation of Court/Tribunal Order

🔹 Step 4: Enter Company Details

• Provide:
• Company Name
• CIN/LLPIN
• SRN (if applicable)
• System fetches current Master Data automatically.

🔹 Step 5: Provide Details of the Change

• Describe the error in existing data.
• Specify the correct information to be updated.
• Mention why this correction is required.

🔹 Step 6: Upload Supporting Documents

Upload clear, signed PDF copies of:

• Board Resolutions
• Utility Bills (for address)
• Court Orders (for tribunal cases)
• Affidavit/Declaration (if applicable)
• Authorization Letter (if filed by a professional)

💡 Max file size: Usually 2MB per document

🔹 Step 7: Add Declarant Details

• Enter name, designation, phone number, and email of the person filing the form (director/CS/professional).

🔹 Step 8: Sign Using DSC

• Use a valid Digital Signature Certificate (DSC) of:
• A director/KMP (for company users), or
• The practicing CA/CS/CMA (for professionals)

🔹 Step 9: Submit the CRF

• Submit the form through the portal.
• An Acknowledgement SRN will be generated.

🕒 CRF Processing Timeline

📌 Important Notes Before Filing

• Do not use CRF for changes already covered by standard forms like INC-22, DIR-12, etc.
• CRF is only for exceptional cases—routine filings via standard forms will be rejected.
• All data corrections must be justified and backed by solid documentation.
• Misuse or unclear CRFs may lead to rejection.

Documents You May Need to Upload

• Board Resolution (for internal approvals)
• Utility Bill (for address changes)
• Affidavit (if legal declaration is required)
• Tribunal/Court Order (in judicial cases)
• Proof of Identity or updated contact details

Each request must be clear, well-documented, and justified. Vague or unsupported claims are likely to be rejected.

What You Cannot Use the CRF For

• Routine filings (use standard forms like DIR-12, INC-22, PAS-3, etc.)
• Adding new data unrelated to existing records
• Frivolous requests or duplicate filings

📌 Misusing the CRF can result in rejection or further scrutiny from MCA authorities.

Conclusion

The Change Request Form (CRF) is a timely and powerful compliance tool introduced by the MCA. It allows companies to fix long-standing issues in their statutory data—even when standard forms offer no solution.

Whether you're correcting an email ID, fixing Master Data, or enforcing a court judgment, the CRF provides a clear route to stay compliant. And if your company login is lost or unverified, innovative workarounds—like using a professional’s login or creating a fresh user account—can help you move forward.

Use the CRF wisely, submit proper documents, and ensure your company data remains accurate, transparent, and compliant.